Privacy policy

Last Updated: 20/11/2023

Your privacy is important to us. This Privacy Policy outlines the types of personal information we collect when you use our website, how we use and protect this information, and your rights concerning this information.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you use our website, we may collect personal information such as your name, email address, mailing address, and phone number when you voluntarily submit it through contact forms or during the checkout process.

1.2. Payment Information: When purchasing on our website, you may need to provide payment information, including credit card details. Please note that we do not store this information, and it is processed securely through PayPal, a third-party payment processor. We recommend reviewing PayPal’s Privacy Policy to understand how they handle your payment information.

1.3. Automated Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behaviour.

2. How We Use Your Information

2.1. Providing Services: We use your personal information to provide you with the services and products you request, including order processing, shipping, and customer support.

2.2. Communication: We may use your contact information to communicate with you about your orders, promotions, and updates related to our products and services. You can opt out of marketing communications at any time.

2.3. Analytics: We use automated information to analyze and improve our website’s performance and user experience.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

3. Sharing Your Information

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services. These providers are bound by confidentiality agreements.

3.2. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our website policies, or protect our rights, property, or safety.

4. Your Rights

4.1. Access and Correction: You have the right to access and correct your personal information. You can do this through your account settings or by contacting us.

4.2. Data Portability: You have the right to request a copy of your data in a commonly used and machine-readable format.

4.3. Deletion: You can request the deletion of your personal information, subject to our legal obligations.

5. Data Processing

5.1. WordPress and WooCommerce: Our website is built using WordPress and WooCommerce, which act as data processors. They store and manage the information you provide during the order and checkout processes.

5.2. GoDaddy: Our website is hosted by GoDaddy, which provides the server infrastructure to make our website accessible to you. GoDaddy does not have access to or process your personal information unless required for technical support or security reasons.

6. Security

We implement a variety of security measures to protect your personal information, including encryption and access controls. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].